Help centre

How can we help?

Answers about the journal, challenges, plans, referrals and the partner program.

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Is TradlyMemo free?

Yes, you can start free. There is a free plan, and paid plans that open more pages and tools. See Plans and pricing for what each one includes.

What is the “Best offer” tag?

It marks the plan we think gives most traders the best value. You can swipe through the plan cards on the pricing section to compare them, and switch between monthly and yearly billing where a yearly price is set.

Which markets can I run a challenge for?

When you create a challenge you pick a market. Forex counts Monday to Friday, five trading days a week. Crypto and synthetic indices count seven days a week, and Other lets you choose how many days a week you trade.

How does Refer & earn work?

Every account has a personal referral link under Refer & earn. When someone joins through your link and then pays for a plan, you earn a one-time reward set for that plan. You can see who joined, by first name, and what you have earned.

How do I become a partner?

Open the Partner program page, choose Apply, and tell us about your channel or community. If you already have an account we ask for its email first, so the application is linked to you. Our team reviews it, usually within a few days.

Who can see my trades?

Only you. Each account’s journal is private and separated from every other account.

Still need help?Our team replies by email, usually within two working days.
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